FAQ

1. Will the state of the water change when heated or refrigerated?
2. Why does Kangen Water® sometimes have an odor?
3. Can KangenWater® be used to take medication?
4. What about differences in quality of raw water?
5. What are the benefits of consuming Kangen Water®?
6. What is Mengen Effect of consuming Kangen Water®?
7. What is beauty water (acidic water) and Strong Acidic Water?
8. How do I use Kangen Water® for beauty care?
9. What is the proper method of Strong Kangen Water/Strong Acidic Water, and how long do they last?
10. What is the proper amount/method of drinking Kangen Water®?
11. How do we begin drinking Kangen Water®?
12. Why is the appliance leaking?
13. How do I use the spout stand?
14. How do you use the reset switch?
15. How many years does the electrolysis cell remain effective?
16. What should I do when I notice a built-up of clusters in my water?
17. How is the machine cleaned?
18. The upper flexible pipe leaks acidic water when set on beauty care water. How can I stop the leaking?
19. What if there's no cartridge replacement notice even after a year?
20. What optional purification parts are available for the LeveLuk?
21. What is the difference between LeveLuk's electrolysis cell and those of other companies?
22. How does the automatic draining system work?
23. The flexible pipe is not allowing for the smooth flow of water. What should I do?
24. What are the changes to the Kangen Water® outlet as a result of switching water production mode?
25. What is special about LeveLuk's strong acidic water production system?
26. What is the oxidation-reduction potential (ORP)?
27. What is "calcium addition"?
28. Why doesn't Kangen Water® turn the pH testing solution blue (purple)?
29. Some white bits are floating in the Kangen Water®. What are they?
30. What is the relationship between the oxidation-reduction potential (ORP) and pH?
31. What is the white fogginess in Kangen Water®?
32. Can LeveLuk be used overseas?
33. Are there any cautions regarding the use of LeveLuk in cold regions?